Privacy Policy
Last updated: to be set at publication.
Draft — pending legal review. This page is a content placeholder drafted from the Pioneer Trio Services business plan. It must be reviewed and finalized by local counsel before the site goes live.
What data we collect
To provide our Immigration Consultancy and Marriage Consultancy services, we collect identity documents (such as passport and ID information), immigration case files (destination country, application type, supporting documents), and matchmaking profile data (background, family expectations, relationship goals, and intake interview notes).
How it's stored
All identity documents, case files, and profiles are held in encrypted storage with role-based access controls.
Who can access it
Only your assigned coordinator (for immigration cases) or matchmaker (for marriage consultancy cases) can view your file. A second team member reviews marriage consultancy intakes before a client is added to the active pool, as part of our screening process.
Third-party sharing
For immigration cases, your file is shared with a licensed referral partner only where your matter requires licensed legal advice, and only with your consent. We do not sell client data to third parties.
Retention
Retention periods for case files and profile data will be defined in coordination with local counsel and published here before launch.
Your rights
You may request access to, correction of, or deletion of your data by contacting us through our Contact page. Specific rights and response timelines will be finalized with local counsel before publication.